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NEW EPISODE Jan 13

Een conversie team opbouwen bij KPN Zakelijk, met Erik Oosterbaan Martinius

In deze aflevering praat ik met Erik Oosterbaan Martinius. 4 jaar geleden begon hij bij KPN als growth hacker en conversie specialist, heeft bij KPN zakelijk een heel CRO team opgebouwd en stuurt dat team nu aan in de rol van e-commerce manager. Zijn team bestaat uit een conversie specialist, online marketeer, content manager, online media manager, UX designer en een digital analist voor een totaal van 6FTE. Ik praat met hem over hoe hij dit team opgezet heeft, waar ze mee bezig zijn en wat hun grootste uitdagingen zijn. Partners: > Effective Experiments: www.effectiveexperiments.com > Convert: www.convert.com/features Aanvullende info over deze aflevering kun je vinden op https://www.cro.cafe/podcast/conversie-team-bij-kpn-zakelijk

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Your Host

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Guido X Jansen

Cognitive Psychologist & Customer Experience Specialist

Guido Jansen is a seasoned e-commerce and community evangelist with over 20 years of experience bridging human behavior and technology in digital commerce. As Global Business & Technology Evangelist at Spryker, he leads a team of community professionals and drives thought-leadership initiatives on AI-enhanced e-commerce platforms, making him a natural fit to decode the psychology behind conversion rate optimization on CRO.CAFE. Formerly a competitive swimmer with 15 national championships under his belt, Guido brings the same disciplined mindset and a playful spirit—expect the odd splash of swimming metaphors as he dives deep into CRO tactics! 🏊‍♂️ Beyond his strategic community leadership, Guido authors content on how to realize more digital revenue with similar traffic numbers and has spoken at over 200 industry events across 26 countries, blending behavioral science principles with hands-on A/B testing expertise. He’s that blend of heart and data that keeps CRO.CAFE conversation both lively and enlightening. 🎧

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Cover art for episode: Growth Minded Superheroes - CRO.CAFE podcast
Season 5, Episode 1

Growth Minded Superheroes

<div>Next week, the Growth Marketing Summit event will take place in Frankfurt Germany, CRO.CAFE will be there with our own booth to record experts from the stage and audience. In this episode you'll get a short preview with the organisers of the event: André Morys and Julia Rumpf! Guest 1: Andre Morys URL: https://www.cro.cafe/guest/andre-morys | Guest 2: Julia Rumpf URL: https://www.cro.cafe/guest/julia-rumpf&nbsp;</div>

Duration: 20 min

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I listen to you every week on the CRO.CAFE podcast, keep up the good work, it’s great!!

Álvaro Sendagorta von Oppenheim - CRO.CAFE testimonial
Álvaro Sendagorta von Oppenheim
Experience Design & Optimization at Accenture Interactive
"

This is probably the best analysis of centralised vs decentralised structures in relation to CRO I’ve ever seen/heard. There is no one-size-fits-all, both structures have their pros & cons.

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Elise Maile
Freelance UX and Conversion Rate Optimisation Consultant
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CRO.CAFE is pure gold

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Łukasz Twardowski
CEO at UseItBetter

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