Episode
#
28
|
May 31, 2019
| Season
1
,
,
Bonus
Episode
17

Experience Economy, time well saved & time well spent

With

Kirsten van der Kraan

(

InSocial

)

We leren over de Experience Economy, het verschil tussen ‘time well saved’ en ‘time well spent’ en hoe je "surveymoeheid" kan tegengaan.
Recorded during
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Partners

Partnership

Episode guest

Shownotes

In deze aflevering praat ik met Kirsten van der Kraan. Zij is in 2017 afgestudeerd in International Business Management en sindsdien werkzaam binnen Research en Customer Experience. Momenteel is ze als marketeer werkzaam bij InSocial, een bedrijf dat een platform biedt om de klantbeleving in kaart te brengen op verschillende touchpoints in de klantreis.

Book(s) recommended in this episode

Transcript

Please note that the transcript below is generated automatically and isn't checked on accuracy. As a result, the transcript might not reflect the exact words spoken by the people in the interview.
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