May 31, 2019
| Season

Experience Economy, time well saved & time well spent


Kirsten van der Kraan




We leren over de Experience Economy, het verschil tussen ‘time well saved’ en ‘time well spent’ en hoe je "surveymoeheid" kan tegengaan.
Recorded during
This is some text inside of a div block.
Audio only:



Episode guest


In deze aflevering praat ik met Kirsten van der Kraan. Zij is in 2017 afgestudeerd in International Business Management en sindsdien werkzaam binnen Research en Customer Experience. Momenteel is ze als marketeer werkzaam bij InSocial, een bedrijf dat een platform biedt om de klantbeleving in kaart te brengen op verschillende touchpoints in de klantreis.

Book(s) recommended in this episode


Please note that the transcript below is generated automatically and isn't checked on accuracy. As a result, the transcript might not reflect the exact words spoken by the people in the interview.
View complete transcript

Get your cup of CROppuccino

Through our mailinglist we periodically inform you when a special episode goes live, when there are professional events you might be interested in or when our partners have an exclusive offer for you. You'll receive an e-mail roughly once a month and you can unsubscribe at any time.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Some other recordings from


Woops! The above episode is the only one we recorded at this event :)

Some other episodes you'll (probably) also like:

Some other episodes you'll (probably) also like: