Previous episodes:

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Working with clients on CRO projects? Learn about the main pitfalls for CRO agencies and how to prevent these.

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You can improve digital customer experiences, but how do you improve yourself? Abi & Craig show how to keep learning & developing as a CRO professional.

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Learn about how you can still continue running online experiments without relying on browsers to accept cookies (since they do so less and less).

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Learn the 6 soft skills you need to have or develop as a CRO specialist: listen, communicate, organize, be flexible and curious and have integrity.

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Learn how you can (and why you should!) be using experimentation to manage risk and how to create a risk profile for your own or your clients business.

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Learn what makes server-side testing different from client-side testing, if can you use both simultaneously and what the common mistakes are you need to avoid.

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Learn how to become great at copywriting for conversion from one of the leading experts on the topic.

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Why you will benefit enormously when you make creativity a priority in your CRO process and how to level up your CRO user research.

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Today we learn why empathy is probably one of the most important skillset for any CRO professional to develop.

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What are the 'gaps' that experimentation tools don't (or can't?) tell us about when running experiments and making decisions?