Jurrien Schouten

Customer Experience Manager bij Smartphonehoesjes.Nl

🇳🇱Netherlands

Over Jurrien Schouten

Data-driven and customer-focused, with a strong emphasis on leveraging customer experience to achieve business objectives and improve KPIs. Experienced and passionate about CX, UX, web analytics, experimentation, and validation. Additionally, extensive experience in leading teams to drive impactful results.

Skills & Expertise

E-commerce Online Marketing User Experience Usability

Career Journey

Customer Experience Manager

Smartphonehoesjes.nl

Jan 2025 - Present 6 mosLeusden, Utrecht, Netherlands

Lead UX/CRO

fonQ

Jan 2018 - Oct 2019 1 yr 10 mosUtrecht

During CRO.CAFE episode

Responsible for UX focussed and data driven innovations and improvements for the entire platform. CRO Evangelist. Lead of the UX/CRO team.

Member Expertgroup Shopping Tomorrow Revenue Optimization

Shopping Tomorrow Part-time

May 2017 - May 2023 6 yrs 1 mo

During CRO.CAFE episode

Afleveringen met Jurrien Schouten

bonus

Emerce Conversion Livestream: Jurrien Schouten (fonQ), Stefan van Ballegooie (Allianz), Melle Moorman (Bol.com)

Guest 1: Melle Moorman URL: https://nl.cro.cafe/gast/melle-moorman | Guest 2: Jurrien Schouten URL: https://nl.cro.cafe/gast/jurrien-schouten | Guest 3: Stefan van Ballegooie URL: https://nl.cro.cafe/gast/stefan-van-ballegooie