Morgan Legge
Coaching for Leadership & Self Management | Head of Organizational Change @ Convert.com
About Morgan Legge
Hi, I’m Morgan, Master generalist here with a knack for viewing complex problems with fresh eyes. I actively listen to guide people to discover what they already know and find unexpected solutions in the process. Whether that’s coaching professionals to self-manage their leadership journey, setting business strategies, or implementing organizational change. Better listening with an arsenal of simple yet effective questions is the key to unlocking it all. ️ ️ Fall in love with the problem, not the solution ⬅️ This is at the heart of everything I do. I care about... EFFECTIVE 1:1 LEADERSHIP COACHING: Empower yourself to get exponentially better at the hardest part of your job, leadership: strategic thinking, communication, setting expectations, creating boundaries, failing out loud, and saying "no." 🧩VALUES DRIVEN ORG CHANGE: Reduced our turnover by 60% by architecting a hiring funnel that attracted hired, onboarded, and retained values-aligned talent. RESOURCEFUL BUYER'S GUIDE: Providing information while building relationships so prospects are equipped to make the best decision to solve their experimentation problem (which may or may not be Convert!) Let’s work together! in bio
Career Journey
Head of Organizational Change
At Convert, we don t have a hierarchy Instead, we run on an operating system called Holacracy. This means we take on roles based on interest and expertise in order to adapt Convert.com to changing business needs. Here is a sampling of my accomplishments: OPERATIONS Engineered our bootstrapped transition from a traditional hierarchy, which our founder didn t like working at, to a self-organized company, via Holacracy. We re fueled by transparency and agency, and he now loves coming to work Designed a blind application process that eliminated bias related to gender, sexual orientation, religion, social class, level of education, citizenship or refugee status, age, accent, or marital status. Coached Converters to a 25 increase in consistently providing constructive peer feedback. Empowered Converters through 1:1 s and group coaching on; feedback, setting expectations, creating boundaries, failing out loud, and saying no. Spearheaded our carbon reduction and conscious business strategy 2016-2022 Drafted and implemented our Non-Aligned Customers Policy which allows us to live our conscious business values by not engaging with companies that don t align. SALES & SUCCESS Process improvements to customer support to improve handoffs and resolution times by 25 . Designed and taught internal training on our sales funnels, demos, and active listening Coached BDRs on social selling techniques which resulted in a 15 improvement in conversions. MARKETING: Pre-pandemic I promoted distributed authority as the best way forward for remote companies Shared knowledge on podcasts and spoke in person on topics such as; remote work, communication, transparency, psychological safety, holacracy, hiring, self-management, and leadership. Architect and host of Convert s webinars; Agency Accelerator, Show & Tell and Conversion Conversations . A series of events for the A/B Testing community.
